THE CHURCH AND CUSTOMER SERVICE – 09:30

Customer Service is at the heart of every organisation. One estimate is that it costs five times as much to attract new customers as it does to keep existing ones. In this workshop you will learn that no matter how small or large your ministry, God can use your church effectively to make everyone feel welcome and cared for.

BUILDING A WINNING TEAM FOR EFFECTIVE OUTREACH – 11:00

The church has been commissioned by Jesus with His mandate to take His message of the Gospel to our community and the world discover how you can build an effective team of workers/volunteers for a life changing outreach ministry.

USING SOCIAL MEDIA EFFECTIVELY IN THE CHURCH – 12.00

Social media is no longer a fad. It is established in our culture and churches should do everything to engage the public in this forum. In this session, you will be armed with tools on how to effectively engage your church ministry on social media.