MIC (Maximum Impact Conference) Workshops 2025
Creating a Great Customer Experience
Exceptional Customer Service is the key to loyalty, retention in business and church growth. Customer Service is more important than ever, and kindness and courtesy are the key to a positive customer service experience.
‘Do not forget to show hospitality to stranger, for in so doing some people have shown hospitality to angels without knowing it.’ Hebrews 13:2
Harnessing the power of teamwork “For Exploits”
The adage “no ‘I’ in team’ is more than a cliché, it’s a fundamental principle for successful team-work. It’s important, that leaders instil this ethos in their team. Encouraging team members to appreciate the value of shared achievements. Focusing team members to understand that when the team wins, everyone wins – this understanding is pivotal For Ministry success.’
‘Two people are better off than one, for they can help each other succeed. If one person falls, the other can reach out and help. But someone who falls alone is in real trouble.’ Ecclesiastes 4:9-10 NLT
Harnessing the impact of technology for ministry “Exploits”
As the pandemic set in, churches leaned into livestreaming their services. They found ways to share their services through smartphones and free social media platforms. Over time, churches have seen the value of specialized equipment to enhance the quality of their broadcast, sound and experience. But, there are other tools still to be implemented.
The Art and Benefits of Delegation
‘But select capable men from all the people- men who fear God, trustworthy men who hate dishonest gain and appoint them as official over thousands, hundreds, fifties and tens.’ Exodus 18:21
The Art of Delegation is a crucial skill for effective leadership accomplishment. It involves the transfer of responsibility for certain tasks from a leader to their team members, while maintain, overall accountability, as the saying goes “You don’t get what you expect, you get what you inspect”.
Effective Pastoring- Developing people for ministry
Beside our LORD, a churches greatest asset s the spirit and heart of the people. No matter how gifted a leader may be, if they cannot connect positively with others, they will not succeed. People must be able to say “He really understands me, he knows me, he knows what I feel…”
Developing strategies for growing your church
‘Then the master told his servant ‘go out to the roads and country lanes and compel them to come in, so that my house may be full.’ Luke 14:23
Church growth is a combination of a number of things such as making sure your church is inviting physically, clean facilities, friendly greeters, a warm atmosphere matters and of course, being involved in evangelism- ‘the heart of the church.’.